Contact Us


Online Purchases

In order to receive the best customer service for your online watch purchase please log into your account and visit the Help Desk to set up a customer service ticket, email us at, or call us at 1-888-994-1010.

In-store Purchases

For assistance with an in-store purchase, please contact the store where you made the purchase. Click here for store locations.


Online Watch Repair

Check the status of your online watch repair at using your order number and email address. If you still have questions, please email us at or call 1-800-463-6816

In-store Watch Repair

For questions about your in-store watch repair, please contact the location where you initiated service for your watch. Click here for store locations.

Watch Service Center
9298 South 500 West
Sandy, UT 84070
Customer Service
9298 South 500 West
Sandy, UT 84070