For answers to the most commonly asked questions, please see our Frequently Asked Questions page.
Precision Time offers best-in-class watch repair and service on all makes and models of wrist watches. For over 30-years, our Swiss-trained watchmakers have been providing expert service on both new and vintages watches alike. At our central Watch Service Center, our technicians use the latest technology to service all brands from Rolex and Omega to Citizen, Seiko and more. Whether you’re looking for a simple repair such as a crystal replacement or need a complete watch cleaning, overhaul and refurbishment, we can breathe new life into your favorite timepiece.
For in-store repair, Precision Time offers more than 70 convenient retail locations. We provide quick and hassle-free fixes such as battery and crystal replacement and watch band resizing. After servicing your watch, we use Swiss-made pressure testing machines to simulate stress underwater and ensure your watch maintains its water resistance rating from the factory. To find a location near you, click here.
Precision Time is the authorized watch repair center for the following brands: Kenneth Cole, Sperry Top Sider, Freestyle, Game Time, Tommy Bahama, Ted Baker, Biel, Unlisted by Kenneth Cole, 5.11, Wenger, TechnoMarine, Cross, Ballast, AVI-8, Earnshaw, CCCP and Fjord.
Mail-in Watch Repair
Free Estimates. We service ALL brands, from Timex to Rolex.
Package and ship your watch to our service center located at:
9298 South 500 West Sandy, UT 84070.
Please be sure to insure your package and receive tracking information as we cannot be liable for packages lost in transit. We will then contact you with a detailed estimate.
|Spring-bar & Cotter-pin Replacement||$19-$39|
|Battery & Gasket||$25-$49|
|Watch Stem & Crown Replacement||$40-$120|
|Underwater Depth Testing||$49-$59|
|Overhaul (includes Cleaning)||$89-$199|
These prices represent the cost range for the most common watch repairs. The specific estimate for your watch repair may vary from this list due to the make and model of your watch and the exact repair needed.
Don’t see your repair need listed? Contact our Customer Care Center at 1-800-463-6816 or via email at firstname.lastname@example.org for more information.
IMPORTANT NOTICE: We strongly encourage you to add shipping insurance to your package when you drop it off at the post office. The insurance amount you add should be sufficient to cover the value of your watch should it be lost or damaged in transit. Precision Time Co. is not responsible for watches lost or damaged while shipping. NOTE: Your package will not be traceable without adding insurance coverage.
It takes time to do the job right. Please allow 3-5 weeks for the Service/Repair of your watch. All internal repair work is guaranteed for one year. Any damage to the watch resulting from normal or extreme use is not covered under the warranty. Items not covered by the warranty include the crystal, band, stem and crown, or any damage from normal, extreme, or inappropriate use.